Learning Center (LC)
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GAO is a professional services organization in which employees are expected and invited to participate in continuous learning. Accordingly, GAO’s Learning Center promotes a full life cycle of learning that provides training to staff at all stages of their GAO careers. In addition to elective courses in a myriad of topics, this cycle of learning includes onboarding and orientation for newly hired staff, a formal structured technical training program that GAO requires of staff in their first 2 years as part of the GAO professional development program, skills training for staff newly promoted to supervisory positions, manager training for new managers, and a formal training program for candidates in GAO’s executive candidate assessment and development program. Modes of training include eLearning, virtual webinars, classroom-based training, and on-demand training. Throughout their careers, staff also may participate in formal mentoring and coaching programs.
The Learning Center staff serve on teams that provide:
- technical skills training related to the field of auditing and conducting engagements;
- cross-cutting technical, communications, client and external relations, technology, and public administration skills training;
- training and programs on GAO’s Core Values;
- leadership and executive development training and programs, coaching, and mentoring at all levels of the organization; and
- training and support of GAO’s adjunct faculty and as well as management of the resources, systems, policies, and processes required to enable a quality learning environment.
Types of positions this office may employ:
- Training Administrators
- Management and Program Analysts
- Visual Communication Analysts
- Instructional Systems Designers