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Lapse in Appropriations

Please note that a lapse in appropriations has caused GAO to shut down its operations. Therefore, GAO will not be able to publish reports or otherwise update this website until GAO resumes operations. In addition, the vast majority of GAO personnel are not permitted to work. Consequently, calls or emails to agency personnel may not be returned until GAO resumes operations. For details on how the bid protest process will be handled during the shutdown, please see the legal decisions page. For information related to the GAO Personnel Appeals Board (PAB), please see the PAB webpage.

Continuous Process Improvement (CPI)

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CPI oversees efforts to maximize GAO’s value by:

  • Refining standardized processes to improve workflow efficiency, enhance management oversight, and ensure consistent, measurable outcomes
  • Empowering staff with tools to enhance work processes, increase efficiency, and facilitate agile, cost-effective, data-driven decision-making

CPI also works with staff at all levels across GAO to harness differing perspectives to develop creative solutions.

Some Positions This Office Employs: 

  • Directors 
  • Program Managers  
  • Project Associates
  • Student Interns 

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