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Open Recommendations

Health Insurance Marketplaces: CMS Needs Stronger Controls to Prevent Unauthorized Actions by Agents and Brokers

GAO-26-108297
Jul 13, 2026
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2 Open Recommendations
Agency Affected Recommendation Status
Centers for Medicare & Medicaid Services The Administrator of CMS should design and implement stronger controls to verify consumer consent to agent and broker actions on consumer enrollments, restrict access to consumer information to the agent of record, and notify consumers of agent and broker activity on their federal Marketplace enrollments. Such controls could include use of a one-time passcode and limits to the amount of consumer details agents and brokers who are not the agent of record can see when conducting a person search. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Centers for Medicare & Medicaid Services The Administrator of CMS should periodically review the relevance and effectiveness of the controls it implements to ensure consumers authorize, and are informed of, agent and broker activity on their federal Marketplace enrollments and make changes as appropriate based on those reviews. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

National Alzheimer’s Project: HHS Needs to Better Assess and Communicate Progress

GAO-26-108498
Jun 29, 2026
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4 Open Recommendations
Agency Affected Recommendation Status
Department of Health and Human Services The Secretary of Health and Human Services should provide the Advisory Council with information on the implementation status of individual recommendations the council has made to federal agencies, including information on the actions taken to address them. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Health and Human Services The Secretary of Health and Human Services should set near-term goals for each long-term goal of the National Alzheimer's Project, that comprise performance measures, quantitative target levels of performance, and time frames by which results are to be achieved. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Health and Human Services The Secretary of Health and Human Services should collect performance information for the National Alzheimer's Project and use it to assess progress toward near- and long-term goals of the project, and inform management decisions to adjust efforts, as appropriate. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Health and Human Services The Secretary of Health and Human Services should communicate project progress to National Alzheimer's Project stakeholders in a clear, digestible format. (Recommendation 4)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Behavioral Health: HHS and DOJ Offer Grants to Help Human Trafficking Survivors

GAO-26-107901
Jun 11, 2026
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Justice The Attorney General should ensure that the Office for Victims of Crime sets measurable near-term goals with targets and time frames for the Services for Victims of Human Trafficking program. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Medicare Hospice: Action Needed to Pay More Efficiently for Routine Home Care

GAO-26-107585
Jun 09, 2026
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1 Open Recommendations
Agency Affected Recommendation Status
Congress Congress should consider directing the Secretary of the Department of Health and Human Services to revise the hospice payment system for routine home care services to better promote payment efficiency and realize savings for the Medicare program. (Matter for Consideration 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

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