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Open Recommendations

IT Investment Management: Social Security Administration Needs to Oversee Investments in Operations and Better Evaluate Performance
GAO-25-107200
Jul 28, 2025
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7 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of SSA should direct the CIO to define and implement policies and procedures for the IT IRB to review and approve investments in operations as part of managing the entire portfolio. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The Commissioner of SSA should direct the CIO to regularly review the agency's investment management guidance and supporting procedures, and make changes as appropriate, to ensure that information and requirements are up-to-date and consistent across documents. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The Commissioner of SSA should ensure that the IT IRB fully implements its investment oversight responsibilities for investments under development. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The Commissioner of SSA should ensure that investment management documentation for the Analytics and Disability Decision Support–Intelligent Medical-Language Analysis Generation investment, including return on investment analysis and value realization reporting, is complete, accurate, and regularly updated to reflect actual investment progress and value. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The Commissioner of SSA should ensure that investment management documentation for the Disability Case Processing System 2 Enhancements investment, including performance measures, return on investment analysis, and value realization reporting, is complete, accurate, and regularly updated to reflect actual investment progress and value. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The Commissioner of SSA should ensure that investment management documentation for the Hearings and Appeals Case Processing System, including return on investment analysis and value realization reporting, is complete, accurate, and regularly updated to reflect actual investment progress and value. (Recommendation 6)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Information Technology: Agencies Need to Plan for Modernizing Critical Decades-Old Legacy Systems
GAO-25-107795
Jul 17, 2025
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1 Open Recommendations
Agency Affected Recommendation Status
Congress Congress should consider requiring major federal agencies to develop modernization plans for their legacy systems that have been identified as most in need of modernization.
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

IT Systems Annual Assessment: DOD Needs to Improve Performance Reporting and Cybersecurity Planning
GAO-25-107649
Jun 12, 2025
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the Chief Information Officer and Under Secretary of Defense for Acquisition and Sustainment to ensure that IT business programs identify and report results data on the minimum number of performance metrics in each category, as appropriate, as part of the department's submission to the Federal IT Dashboard. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Information Technology: Government-Wide Guidance on Handling Data Could Improve Civil Rights and Civil Liberties Protections
GAO-25-106057
Nov 19, 2024
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1 Open Recommendations
Agency Affected Recommendation Status
Congress To assist federal agencies with consistently implementing civil rights and civil liberties protections when collecting, sharing, and using data, we suggest that Congress direct an appropriate federal entity to issue government-wide guidance or regulations addressing this matter. In its direction, Congress should consider delegating to such entity the explicit authority to make needed technical and policy choices or explicitly stating Congress's own choices.
Open
As of February 2025, legislative action has not yet occurred to address this matter.
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