Chief Information Officer Open Recommendations: General Services Administration

What GAO Found

In July 2025, GAO identified four open recommendations under the purview of the General Services Administration's (GSA) Chief Information Officer (CIO) from previously issued work. Each of these recommendations relates to a GAO High-Risk area: (1) Ensuring the Cybersecurity of the Nation or (2) Improving IT Acquisitions and Management.

For example, GAO previously recommended that GSA take steps to fully implement event logging requirements. Further, GAO recommended that GSA complete annual reviews of its IT portfolio in conjunction with the Federal CIO. The CIO's continued attention to these recommendations will help ensure the secure and effective use of IT at the agency.

Why GAO Did This Study

CIO open recommendations are outstanding GAO recommendations that warrant the attention of agency CIOs because their implementation could significantly improve government IT operations by securing IT systems, identifying cost savings, improving major government programs, eliminating mismanagement of IT programs and processes, or ensuring that IT programs comply with laws, among others.

For more information, contact Nick Marinos at marinosn@gao.gov.