GAO Testimony: Veterans Affairs Need to Address Continuing IT Management Challenges

Opening Statements for Carol Harris, Director of GAO's Information Technology & Cybersecurity Team to the House Subcommittee on Technology Modernization during the oversight hearing titled: "Modernizing VA: Lessons Learned in the 118th Congress." Veterans Affairs relies on critical IT systems to manage benefits and provide care to millions of veterans and their families. We testified about VA's efforts to modernize and manage its IT. For example, after 3 unsuccessful attempts to modernize its health information system, the department is trying again. We also reported that VA's IT contracts were not always properly approved. We've made many recommendations to help VA address these and other issues. We're monitoring its progress in making these improvements.