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Human Capital: Key Principles for Effective Strategic Workforce Planning

GAO-04-39 Published: Dec 11, 2003. Publicly Released: Dec 11, 2003.
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The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. Effective results-oriented management of the government's most valued resource--its people--is at the heart of this transition. This report is part of a large body of GAO work examining issues in strategic human capital management. Based on GAO's reports and testimonies, review of studies by leading workforce planning organizations, and interviews with officials from the Office of Personnel Management and other federal agencies, this report describes the key principles of strategic workforce planning and provides illustrative examples of these principles drawn from selected agencies' strategic workforce planning experiences.

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Agency missionsFederal employeesHuman capital managementHuman capitalLabor forcePerformance appraisalPersonnel managementStaff utilizationStrategic planningHuman resources management