Deteriorating IRS Customer Service (podcast and infographic)

Posted on January 20, 2016

If you have a question about your taxes, you can call the IRS. But you may have to wait awhile to get the help you need.

Listen to Jay McTigue, a director in our Strategic Issues team, discuss what his team recently found when they reviewed IRS’s performance in the 2015 tax filing season.

2015 Tax Filing Season

No time to listen? Check out the infographic.

2015 Tax Filing Season infographic

GAO Contacts