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Defense Health Care: DOD Needs to Improve Its Monitoring of Claims Processing Activities

T-HEHS-99-78 Published: Mar 10, 1999. Publicly Released: Mar 10, 1999.
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Highlights

Pursuant to a congressional request, GAO discussed the Department of Defense's (DOD) monitoring of health care claims processing activities, focusing on: (1) GAO's preliminary findings on claims processing timeliness and accuracy; and (2) the effectiveness of a commercially available software program to edit TRICARE claims.

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Topics

National Defense
Claims processingClaims settlementSoftwareContract oversightDepartment of Defense contractorsHealth care programsManaged health careInsurance claimsBeneficiariesMedicare