Tax Administration: IRS' Implementation of the Taxpayer Bill of Rights

GAO discussed the Taxpayer Bill of Rights and how taxpayers received assistance during hardships under the bill. GAO noted that: (1) although the Internal Revenue Service (IRS) prepared a pamphlet advising taxpayers of their rights, it could do more to alert taxpayers to their rights before an audit interview; (2) IRS district offices and services centers follow different procedures when tax payment installment agreements are cancelled for failure to pay on time; and (3) IRS notifies taxpayers of property levies 7 days after the bank is notified, allowing taxpayers 14 days to resolve any errors before levy proceeds are forwarded to IRS.