Information Technology Management: Small Business Administration Needs Policies and Procedures to Control Key IT Processes
T-AIMD-00-260
Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.
Skip to Highlights
Highlights
Pursuant to a congressional request, GAO discussed the Small Business Administration's (SBA) management of information technology (IT), focusing on five key areas: (1) investment management; (2) architecture; (3) software development and acquisition; (4) information security; and (5) human capital management.
Full Report
Office of Public Affairs
Topics
Computer securityEmployee trainingHuman capital ITInformation resources managementInformation securityInformation technologyIT acquisitionsIT human capitalIT standardsMission critical systemsSoftwareStaff utilizationSystems designIT investment management