Information Technology Management: Small Business Administration Needs Policies and Procedures to Control Key IT Processes

T-AIMD-00-260 Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.
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Pursuant to a congressional request, GAO discussed the Small Business Administration's (SBA) management of information technology (IT), focusing on five key areas: (1) investment management; (2) architecture; (3) software development and acquisition; (4) information security; and (5) human capital management.

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