Pursuant to a congressional request, GAO reviewed the Federal Aviation Administration's (FAA) management of its acquisition process, focusing on: (1) whether the FAA organizational culture has contributed to persistent acquisition problems; and (2) potential management improvements that could result from FAA organizational change.
Recommendations for Executive Action
|Department of Transportation||1. The Secretary of Transportation should direct the Administrator, FAA, to develop a comprehensive strategy for cultural change. This strategy should include specific responsibilities and performance measures for all stakeholders throughout the agency and provide the incentives needed to promote the desired behaviors and to achieve agencywide cultural change.|