Pursuant to a congressional request, GAO reviewed the Minority Business Development Agency's (MBDA) operations, focusing on: (1) MBDA review and approval of competitive grant applications; (2) MBDA staffing levels and work load; and (3) client satisfaction with management, marketing, and technical assistance MBDA provided through its network of Minority Business Development Centers.
Recommendations for Executive Action
|Department of Commerce||1. The Secretary of Commerce should instruct the Director, MBDA, to, in his reevaluation of the grant process: (1) determine, in cooperation with other pertinent Commerce officials, whether actions taken to correct problems that have delayed the processing of grant applications are effective, and if not, develop alternative solutions; and (2) develop solutions for other quality control problems that exist with grant applications and problems that continue to contribute to delays in the funding of centers.|
|Department of Commerce||2. The Secretary of Commerce should direct the Director, MBDA, as part of his effort to examine agency staffing, to determine how to either: (1) better utilize existing staff resources through the expansion of their roles and responsibilities; or (2) reduce staff to realistically reflect the agency's work load.|