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Aviation Safety: Chicago Center Work Force Views of the Air Traffic Control System

RCED-89-205FS Published: Sep 28, 1989. Publicly Released: Oct 30, 1989.
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Highlights

Pursuant to a congressional request, GAO supplemented information in two reports on the air traffic control work force, focusing on differences between survey responses from the Federal Aviation Administration (FAA) Chicago Air Route Traffic Control Center and other survey responses.

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Full Report (100 pages)

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Air traffic controllersEmployee trainingStaff utilizationJob satisfaction surveysPersonnel managementRegulatory agenciesTraffic regulationTraining utilizationTransportation safetyWorking conditions