Pursuant to a congressional request, GAO examined the Federal Aviation Administration's (FAA) progress in meeting congressionally mandated staffing goals for air traffic controllers, aviation safety inspectors, and maintenance technicians, focusing on its: (1) employment qualifications; and (2) recruitment, hiring, and initial training programs.
Recommendations for Executive Action
|Department of Transportation||1. To improve FAA recruitment and retention of controllers, the Secretary of Transportation should direct the Administrator, FAA, to develop a systematic and coordinated national recruiting strategy targeted to those individuals most likely to have the potential to be a controller. As part of such a strategy, FAA could, for example, specify standard minimum requirements for the frequency of testing and updating controller registers, canvassing schools, and job fairs.|
|Department of Transportation||2. To improve FAA recruitment and retention of controllers, the Secretary of Transportation should direct the Administrator, FAA, to integrate the results of the Civil Aeromedical Institute's research on Academy failures and withdrawals into its training and guidebook for interviewers so that they can better assess an applicant's qualifications.|
|Federal Aviation Administration||3. To the extent practicable, the Administrator, FAA, should, consistent with the agency's own placement policy, place Academy graduates at field facilities according to their performance during the screening program.|