Small Business Administration: Status, Operations, and Views of the Certificate of Competency Program

Pursuant to a congressional request, GAO reviewed the Small Business Administration's (SBA) Certificate of Competency (COC) Program, focusing on: (1) the development of overall program statistics; (2) the procedures used to determine the capabilities of COC applicants; (3) the basis for SBA COC decisions; (4) SBA procedures for monitoring COC contractor performance; (5) comparisons of contractor performance on COC and non-COC contracts; and (6) contracting officers' views of the program.