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State Department: Management Weaknesses at the U.S. Embassy in Mexico City, Mexico

NSIAD-93-88 Published: Feb 08, 1993. Publicly Released: Feb 16, 1993.
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Highlights

Pursuant to a congressional request, GAO reviewed the oversight and controls over personal property, cashiering operations, contracting and procurement, residential housing, and training at the U.S. Embassy in Mexico City, Mexico.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of State The Secretary of State should ensure that the U.S. Embassy in Mexico City, Mexico, takes steps to effectively communicate the importance of management and internal controls to all mission personnel.
Closed – Implemented
State said that the post: (1) has briefed management and employees on the importance of internal controls; and (2) regularly holds meetings at various levels to discuss management issues.
Department of State The Secretary of State should ensure that the U.S. Embassy in Mexico City, Mexico, takes steps to establish a formal, proactive system for management improvement and cost control. The system should provide for periodic post reviews and assessments of the Embassy's: (1) personal property systems to ensure that inventory losses are minimized and responsible individuals are held accountable for property losses; (2) cashiering operations, including the extent that supervisors systematically visit the consulates to monitor cashier operations, cashier supervisors have completed necessary training, and procedures ensure effective monitoring of consular collections and verification of deposits; (3) Competition Advocacy Program to ensure that contracting and procurement actions comply with applicable laws and regulations governing competition; (4) housing program to monitor progress in reducing the provision of housing units that exceed State standards; and (5) personnel system to address the training needs of U.S. and foreign service national employees and the need for employees hired under personal services contracts.
Closed – Implemented
At the U.S. Embassy in Mexico City, a new housing system has increased efficiency and morale. In addition, housing costs may be lowered by FBO purchasing about 15 percent of the leased housing.
Department of State The Secretary of State should ensure that embassies continue to be required to report to the Department any significant personal property losses and the factors contributing to such losses.
Closed – Implemented
State revised its property management regulations to require that overseas posts' Property Survey Board reports concerning missing property are submitted to the Department for review.
Department of State To ensure comprehensive oversight of field operations, the Secretary of State should require that copies of all post property survey board reports about missing property are forwarded to the Department's Property Management Officer in Washington, D.C.
Closed – Implemented
State revised its property management regulations to require that overseas posts' Property Survey Board reports concerning missing property are submitted to the Department for review.

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Topics

Cash managementCompetitive procurementEmbassiesFederal property managementFederal records managementFraudEmployee trainingInternal controlsProperty lossesReal property