Quality Assurance: Efforts To Strengthen DOD's Program
NSIAD-87-33
Published: Nov 03, 1986. Publicly Released: Nov 03, 1986.
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Highlights
In response to a congressional request, GAO evaluated the Department of Defense's (DOD) in-plant quality assurance program to determine its effectiveness.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Defense | The Secretary of Defense should instruct the Quality Assurance Council to facilitate the interchange of ideas between the services and DLA and, as necessary, direct the implementation of specific improvements to DLA and service programs. |
The DOD Quality Assurance Council has been reaffirmed as the body to exert unified leadership and guide implementation of the DOD total quality management (TQM) approach. Milestones and target dates have been set to meet this recommendation. Plan includes actions for quality control, revision of DODD 4155.1, and restructuring of the DOD Quality Assurance Program.
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| Department of Defense | The Secretary of Defense should instruct the Quality Assurance Council to prepare and carry out a long-range plan for developing and implementing a DOD-wide optimum quality assurance plan. This step should include close coordination with industry, the services, DLA, and quality assurance experts. |
The DOD Quality Assurance Council is developing a plan to restructure the DOD Quality Assurance Program under an unifying approach that implements new concepts in the achievement of quality. The new concepts are contained in the DOD Management Improvement Plan. A plan has been developed to implement the DOD TQM concept. The TQM guide for program managers was published in draft on January 19, 1989.
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Topics
Contract performanceDepartment of Defense contractorsInspectionManagement information systemsMilitary materielMilitary procurementProcurement regulationsProgram managementQuality controlQuality assurance