Tax Systems Modernization: IRS Could Have Avoided Successful Protests of Major Computer Procurement
IMTEC-92-27
Published: Mar 13, 1992. Publicly Released: Apr 06, 1992.
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Highlights
Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) troubled procurement of the Treasury Multi-User Acquisition Contract (TMAC), focusing on what IRS: (1) did to cause the protest; (2) could have done to avoid the successful protests; and (3) needs to do to prevent similar successful protests of future Tax System Modernization (TSM) procurements.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Internal Revenue Service | To help avoid similar successful protests of future TSM procurements, the Commissioner of Internal Revenue should develop guidelines, including appropriate methodologies and criteria, to be used in making price/technical trade-off analyses, and require that these guidelines be made an integral part of the planning documents for all such procurements. |
IRS has issued Policy and Procedures Memorandum 15-6 dated September 30, 1992, which requires that comparative analyses of vendors' proposals be conducted.
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Topics
IT acquisitionsComputer equipment contractsContract award protestsEvaluation criteriaFederal procurementImproper award of contractInformation systemsSystems conversionsTax administration systemsTechnical proposal evaluation