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Highlights

GAO reviewed the General Services Administration's (GSA) method of recovering and reporting operating expenses of the Automated Data Processing (ADP) Revolving Fund. The fund is reimbursable and is authorized to recover approximate operating costs for services provided through established programs.

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Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
General Services Administration 1. The Administrator of General Services should clearly distinguish ADP-related activities chargeable to the fund from those that are a normal part of the GSA mission.
Closed - Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration 2. The Administrator of General Services should clearly identify the functions performed by each unit in support of fund programs and determine whether they directly support a specific fund program or are attributable to all fund programs.
Closed - Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration 3. The Administrator of General Services should identify the staff performing fund functions and ensure that the salary and benefit expenses for only those personnel are paid from fund revenues.
Closed - Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration 4. The Administrator of General Services should review costs associated with rates charged to benefiting agencies to ensure that they are reasonable, appropriate, and reflect approximate program costs.
Closed - Implemented
GSA is emphasizing requirements in the fiscal year 1985 operating budget.
General Services Administration 5. The Administrator of General Services should develop a method to revise user rates based on changes in actual costs.
Closed - Implemented
GSA is emphasizing requirements in the fiscal year 1985 operating budget.
General Services Administration 6. The Administrator of General Services should strengthen performance measures for individual program results by reviewing meaningful performance criteria in addition to dollar volume of business.
Closed - Implemented
The review resulted in a work measurement study within GSA.

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