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Public and Private Coordination Needed If Auto Repair Problems Are To Be Reduced

HRD-80-30 Published: Jan 11, 1980. Publicly Released: Jan 28, 1980.
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Highlights

Federal, State, and local officials say that consumer auto repair problems are serious, persistent, and increasing. While many auto repair problems are caused by the increasing complexity of cars and the failure of consumers to properly maintain them, GAO believes that the most direct causes are the shortage of skilled mechanics and unfair or questionable business practices used by some repair facilities.

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Business Regulation and Consumer Protection
Automobile industryConsumer protectionstate relationsInteragency relationsMotor vehicle repairsMotor vehicle standardsAutomobile repairConsumersHuman capital managementClean air