Tax Administration: IRS' Abatement Process in Selected Locations
GGD-99-98
Published: Jul 02, 1999. Publicly Released: Jul 02, 1999.
Skip to Highlights
Highlights
Pursuant to a congressional request, GAO described the Internal Revenue Service's (IRS) abatement process, focusing on IRS': (1) process for making abatements from initiation through final review in selected IRS locations; and (2) efforts to improve the abatement process.
Full Report
Public Inquiries
Topics
Income taxesIndebtedness waiversTax administrationTaxpayersCustomer serviceTaxesTax returnsReconsiderationsData errorsOn-the-job training