The Results Act: Observations on the Postal Service's Preliminary Performance Plan for Fiscal Year 2000
GGD-99-72R
Published: Apr 30, 1999. Publicly Released: Apr 30, 1999.
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Highlights
Pursuant to a congressional request, GAO provided information on the Postal Service's Preliminary Performance Plan for fiscal year (FY) 2000.
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Agency missionsStaff utilizationInternal controlsPerformance measuresPostal servicePostal service employeesPublic administrationStrategic planningPerformance plansPerformance goals