Small Business Administration: Review of Selected Personnel Practices

GGD-99-68 Published: Apr 23, 1999. Publicly Released: May 21, 1999.
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Pursuant to a congressional request, GAO reviewed events related to personnel reassignments, appointments, and activities at the Small Business Administration (SBA).

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Recommendations for Executive Action

Agency Affected Recommendation Status
Small Business Administration The Administrator, SBA, should finalize and issue standard operating procedures that include procedures for considering recruitment bonuses, setting salaries, and documenting those actions when SBA establishes starting salaries for newly appointed employees at levels above the minimum step of a pay grade.
Closed – Implemented
SBA finalized and issued a revised standard operating procedure effective July 21, 1999. This revised procedure addresses GAO's concerns about the proper setting of starting salaries at SBA.
Small Business Administration The Administrator, SBA, should identify and establish appropriate procedures for better controlling the interagency detailing of its employees. Such procedures should ensure that the specifics of each detail are appropriately documented and monitored and that in the case of cost-reimbursable details, all costs are accounted for and promptly reimbursed.
Closed – Implemented
GAO brought to SBA's attention the need to develop better procedures for controlling interagency details. SBA officials agreed and updated the SBA standard operating procedures manual section on employee details. GAO examined the updated procedures and determined that they adequately addressed its concerns and the recommendation. SBA officials also showed GAO that they had either obtained (or provided) reimbursements for those interagency details GAO identified during the review and for which cost reimbursements had not occurred.

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