Managing for Results: Measuring Program Results That Are Under Limited Federal Control
GGD-99-16
Published: Dec 11, 1998. Publicly Released: Dec 11, 1998.
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Highlights
GAO provided information on agencies' efforts to implement the Government Performance and Results Act, focusing on six case studies of how agencies were able to address the challenge of developing performance measures for outcome goals that are influenced by external factors.
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Agency missionsBest practicesData collectionIntergovernmental relationsPerformance measuresProgram evaluationStrategic planningBest practices reviewsPerformance plansPerformance measurement