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Electronic Banking: Experiences Reported by Banks in Implementing On-line Banking

GGD-98-34 Published: Jan 15, 1998. Publicly Released: Feb 17, 1998.
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Highlights

Pursuant to a congressional request GAO reviewed: (1) the channels used to deliver online banking services; (2) the reasons for implementing online banking; (3) whether online banking met or exceeded expectations; and (4) the electronic links that banks had with other payment systems.

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