Tax Administration: Continuing Problems Affect Otherwise Successful 1994 Filing Season

GGD-95-5 Published: Oct 07, 1994. Publicly Released: Oct 07, 1994.

Highlights

Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) performance during the 1994 tax filing season, focusing on: (1) IRS individual income tax returns and refunds processing; and (2) taxpayer accessibility to IRS information.

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Tax Policy and Administration

Customer serviceFraudTax administration systemsTax creditTax refundsTax returnsTax violationsTelephonesTaxpayersData errors