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Tax Administration: Trends for Certain IRS Programs

GGD-93-102FS Published: May 26, 1993. Publicly Released: May 26, 1993.
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Highlights

Pursuant to a congressional request, GAO reported the results of its work to develop trend data for various Internal Revenue Service (IRS) programs, including: (1) mission-related indicators that IRS has traditionally used; (2) IRS key enforcement programs; and (3) IRS taxpayer service and tax return processing activities.

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Topics

Tax Policy and Administration
Accounts receivableAgency missionsCustomer serviceGovernment collectionsManagement information systemsPerformance measuresProductivity in governmentTax administration systemsVoluntary complianceTaxpayers