Tax Administration: Accessibility, Timeliness, and Accuracy of IRS' Telephone Assistance Program
GGD-89-30
Published: Feb 02, 1989. Publicly Released: Feb 02, 1989.
Skip to Highlights
Highlights
In response to a congressional request, GAO reviewed the accessibility, timeliness, and accuracy of the Internal Revenue Service's (IRS) Telephone Assistance Program during the 1988 filing season.
Full Report
Public Inquiries
Topics
Customer serviceIncome taxesStatistical dataTax administrationTax lawTax returnsTaxpayersTelephonesTax lawsData errors