Postal Service: How the Postal Service Dealt With the Edmond, Oklahoma, Tragedy
GGD-88-78
Published: Jun 16, 1988. Publicly Released: Jun 16, 1988.
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Highlights
Pursuant to a congressional request, GAO reviewed how the Postal Service (USPS) dealt with the mass murder of 14 postal service employees that occurred at its Edmond, Oklahoma, post office.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| United States Postal Service | The Postmaster General should include, within the contingency plan being prepared by the Assistant Postmaster General, principles of crisis management developed by organizations in both the public and private sectors for dealing with the effects of traumatic events and disasters on their operations, employees, and customers. |
USPS issued a contingency plan with principles of crisis management.
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Topics
Claims settlementEmergency preparednessEmployee survivors benefitsHomicideInteragency relationsMail transportation operationsPostal service employeesProgram managementVictim compensationContingency plans