Federal Workforce: OPM's Approach for Conducting Personnel Management Evaluations

Pursuant to a congressional request, GAO reviewed the Office of Personnel Management's (OPM) method for evaluating federal agencies' personnel management practices, focusing on: (1) why and how OPM changed its personnel management approach; (2) whether the revised approach is consistent with OPM responsibilities under the Civil Service Reform Act of 1978; (3) the implementation status of the revised approach; and (4) agency personnel managers' perceptions of the revised and former approaches.