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Postal Service: Late Mail Delivery in White Plains, New York

GGD-86-70BR Published: May 13, 1986. Publicly Released: Jun 12, 1986.
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Highlights

Pursuant to a congressional request, GAO examined the Postal Service's (USPS) mail delivery procedures in White Plains, New York, to determine: (1) how successful USPS was in implementing planned actions; and (2) whether those actions effectively eliminated late mail delivery.

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Mail delivery problemsPostal servicePostal service employeesSchedule slippagesStandards