Postal Service Employee Development Programs Need Better Management

Highlights

GAO reviewed programs providing training or developmental experience to Postal Service employees. The objective of the review was to determine if management controls over these programs should be strengthened.

Recommendations

Recommendations for Executive Action

Agency Affected	Recommendation	Status
United States Postal Service	The Postmaster General should clarify postal instructions for maintaining officer-in-charge candidate lists to require that candidates be screened and ranked and to ensure that lists be used to fill vacancies suitable for employee development.	Closed Please call 202/512-6100 for additional information.
United States Postal Service	The Postmaster General should reduce the number of Postal Career Executive Service candidates to a manageable size consistent with Postal Service requirements and ensure that each candidate receives appropriate development.	Closed Please call 202/512-6100 for additional information.
United States Postal Service	The Postmaster General should ensure that performance evaluations are prepared for each employee completing a developmental assignment.	Closed Please call 202/512-6100 for additional information.
United States Postal Service	The Postmaster General should improve management control over the length of officer-in-charge assignments and require budget and cost reporting to control the cost of Postal Career Executive Service candidate development.	Closed Please call 202/512-6100 for additional information.

Full Report

Full Report (11 pages)

Media Inquiries

Sarah Kaczmarek

Managing Director

Office of Public Affairs

media@gao.gov

Public Inquiries

Topics

Government Operations

Employment assistance programsPersonnel managementPostal service employeesProgram evaluationPostal serviceEmployee developmentPerformance appraisalInternal controlsOn-the-job trainingLabor relations