Managing for Results: Challenges Agencies Face in Producing Credible Performance Information

GGD-00-52 Published: Feb 04, 2000. Publicly Released: Feb 04, 2000.
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Highlights

Pursuant to a congressional request, GAO identified some of the challenges agencies face in producing credible performance information and how those challenges may affect performance reporting, focusing on: (1) whether the weaknesses identified in agencies' performance plans imply challenges for the performance reports; (2) some of the challenges agencies face in producing credible performance data; and (3) how performance reports can be used to address data credibility issues.

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