Fast Facts

The General Services Administration created a publicly available database of federal buildings, structures, and land. People can search the database for any reason, such as finding property to lease for a cell tower site.

We found numerous issues with the database which reduce its benefit. For example, 67% of addresses are incorrectly formatted or incomplete, making it hard to locate specific buildings when searching.

Lack of reliable data on federal assets is one of the main reasons Federal Real Property Management remains on our High Risk list. We made 6 recommendations to improve database accuracy, completeness, and usefulness.

Water towers misidentified in the database as office buildings

Three water towers

Three water towers

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Highlights

What GAO Found

The General Services Administration (GSA) has worked in recent years to improve reliability of the Federal Real Property Profile (FRPP), which tracks federal real property assets. However, numerous errors in the database were carried into the public version. GSA extracted data from the FRPP's 398,000 civilian federal assets to create a public database to be used, for example, by researchers and real estate developers. However, GSA's data verification process did not address key errors. GAO found that 67 percent of the street addresses in the public database were incomplete or incorrectly formatted. For example, the database lists “Greenbelt Road” as the address for over 200 buildings at NASA's Goddard Space Flight Center, but the road stretches over 6.3 miles, thereby reducing a user's ability to locate specific buildings.

Challenges Mapping Incomplete “Greenbelt Road” Street Address

Challenges Mapping Incomplete “Greenbelt Road” Street Address

The public database is not complete because GSA and selected agencies decided not to provide certain useful information. Specifically, GSA withheld assets' information without consulting those agencies managing the assets and allowed agencies to withhold information that is already publicly available. For example, GSA withheld the name “Goddard Space Flight Center” from the public database, but NASA's website lists this name and the Center's location. Unnecessarily withholding information limits the database's utility and undermines analysis.

The public database's usefulness is further limited by how GSA presents the information. Because the database does not identify if an asset is part of a secure installation, the public does not know if assets, such as the unnamed buildings at Goddard, are accessible to the public. Unless GSA improves the public database's accuracy, completeness, and usefulness, its benefits may not be realized.

Why GAO Did This Study

The lack of reliable data on federal assets is one of the main reasons Federal Real Property Management remains on GAO's high risk list. In 2016, legislation required GSA to publish a single, comprehensive, and descriptive database of federal real property that would be available to the public. The database could be used for research and other potential applications. GAO was asked to study the public database. This report assesses (1) GSA's efforts to improve the reliability of FRPP's data and the public database, (2) the public database's completeness, and (3) the presentation of the data in the public database.

GAO reviewed federal laws, documents, and data, including GSA's fiscal years 2017 and 2018 FRPP and public databases. GAO interviewed officials at GSA and from six federal agencies selected in locations with enough questionable data in the public database to analyze, among other things, and studied assets in Washington, D.C., Illinois, and New Mexico. GAO also interviewed selected stakeholders involved in federal real property management, such as real estate brokers.

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Recommendations

GAO is making six recommendations to GSA, including improving the accuracy of the database, consulting with agencies on assets' information withheld from the database, and improving the public database's presentation. GSA agreed with five of the recommendations. GAO clarified the recommendation on withholding information on agencies' assets, to address GSA's comments.

Recommendations for Executive Action

Agency Affected Recommendation Status
General Services Administration The Administrator of GSA should coordinate with agencies to ensure that street address information in the public database is complete and correctly formatted. (Recommendation 1)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should coordinate with agencies to review V&V anomaly categories to better target incorrect data. (Recommendation 2)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should work in consultation with agencies to determine which, if any, data should be withheld from public release. (Recommendation 3)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should instruct each agency to apply a consistent, risk-based approach in determining which, if any, assets or asset-specific information should be withheld from public release. (Recommendation 4)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should allow agencies to provide summary data for secure installations. (Recommendation 5)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should link all of GSA's publicly available realproperty data sources. (Recommendation 6)
Open

Recommendation status is Open.

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Full Report