Data Center Optimization:

Additional Agency Actions Needed to Meet OMB Goals

GAO-19-241: Published: Apr 11, 2019. Publicly Released: Apr 11, 2019.

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Federal agencies operate thousands of data centers and since 2010 have been required to close unneeded facilities and improve the performance of the remaining centers. Across the government, agencies have closed 6,250 centers to date and saved $2.7 billion.

However, only 2 agencies in our review planned to meet September 2018 government-wide optimization goals that include, for example, a target for how much time data servers sit unused.

We recommended that agencies improve data centers' operational efficiency and identify further savings.

 

Racks of black servers in a windowless white room at a Social Security Administration data center.

Racks of black servers in a windowless white room at a Social Security Administration data center.

Additional Materials:

Contact:

Carol C. Harris
(202) 512-4456
harriscc@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

What GAO Found

The 24 agencies participating in the Office of Management and Budget's (OMB) Data Center Optimization Initiative (DCOI) reported mixed progress toward achieving OMB's goals for closing data centers and realizing the associated savings by September 2018. As of August 2018, 13 agencies reported that they had met, or had plans to meet, all of their OMB-assigned closure goals by the deadline. However, 11 agencies reported that they did not have plans to meet their goals. Further, 16 agencies reported that, as of August 2018, they had met, or planned to meet, their cost savings targets, for a total of $2.36 billion in cost savings for fiscal years 2016 through 2018. This is about $0.38 billion less than OMB's DCOI savings goal of $2.7 billion. This shortfall is the result of 5 agencies reporting less in planned cost savings and avoidances in their DCOI strategic plans, as compared to their savings targets established for them by OMB. Three agencies did not have a cost savings target and did not report any achieved savings.

In addition, the 24 agencies reported limited progress against OMB's five data center optimization targets for server utilization and automated monitoring, energy metering, power usage effectiveness, facility utilization, and virtualization. As of August 2018, the agencies reported that 3 had met three targets, 9 had met one target, and 10 met none of the targets. Two agencies did not have a basis to report on progress as they do not own any data centers. Further, as of August 2018, 20 agencies did not plan to meet all of OMB's fiscal year 2018 optimization goals. Specifically, only 2 agencies reported plans to meet all applicable targets; 6 reported that they did not plan to meet any of the targets (see figure).

Agencies' Planned Fiscal Year 2018 Progress against OMB's Five Data Center Optimization Metrics, as of August 2018

Agencies' Planned Fiscal Year 2018 Progress against OMB's Five Data Center Optimization Metrics, as of August 2018

We selected 6 agencies that had demonstrated success towards meeting their DCOI goals and those agencies reported a number of key practices that contributed to their efforts. The officials noted the importance of, among other things, obtaining executive leadership support for consolidation and optimization activities, employing an organization-wide communications plan, and focusing on data center closures. The officials also cited the use of past experience and lessons learned to inform improvements to future consolidation plans and processes.

Why GAO Did This Study

In December 2014, Congress enacted federal IT acquisition reform legislation that included provisions related to ongoing federal data center consolidation efforts. OMB's Federal Chief Information Officer launched DCOI to build on prior data center consolidation efforts; improve federal data centers' performance; and establish goals for inventory closures, cost savings and avoidances, and optimizing performance.

The 2014 legislation included a provision for GAO to annually review agencies' data center inventories and strategies. Accordingly, GAO's objectives were to (1) evaluate agencies' progress and plans for data center closures and cost savings; (2) assess agencies' progress against OMB's data center optimization targets; (3) and identify effective agency practices for achieving data center closures, cost savings, and optimization progress. To do so, GAO assessed the 24 DCOI agencies' data center inventories as of August 2018; reviewed their reported cost savings documentation; evaluated their data center optimization strategic plans; and assessed their progress against OMB's established optimization targets. GAO also solicited practices that selected agencies reported to be effective in meeting DCOI goals.

What GAO Recommends

GAO is making 36 recommendations to 22 agencies to improve performance against established DCOI goals. Eleven agencies agreed with the recommendations, three did not fully agree, one disagreed, and seven neither agreed nor disagreed, as discussed in the report.

For more information, contact Carol C. Harris at (202) 512-4456 or harriscc@gao.gov.

Recommendations for Executive Action

  1. Status: Open

    Comments: In comments on our report, the Department of Agriculture (Agriculture) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department subsequently reported meeting its targets for the advanced energy metering and server utilization metrics. However, the department also reported that it had not yet met its target for the virtualization metric. We will continue to monitor Agriculture's progress in implementing this recommendation.

    Recommendation: The Secretary of Agriculture should take action to meet the data center optimization metric targets established by OMB under DCOI. (Recommendation 1)

    Agency Affected: Department of Agriculture

  2. Status: Open

    Comments: In comments on our report, the Department of Commerce (Commerce) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department subsequently reported meeting its targets for server utilization. However, the department also reported that it had not yet met its target for the virtualization and advanced energy metering metrics. We will continue to monitor Commerce's progress in implementing this recommendation.

    Recommendation: The Secretary of Commerce should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 2)

    Agency Affected: Department of Commerce

  3. Status: Open

    Comments: In comments on our report, the Department of Defense agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closures target. The department subsequently reported meeting its closure target for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor the department's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Defense should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 3)

    Agency Affected: Department of Defense

  4. Status: Open

    Comments: The Department of Defense is taking action to implement our recommendation. In comments on our report, the department stated that it had already identified significant cost savings through activities such as the identification of system migration candidates and the use of cloud services. The department also said that while it would continue to optimize its data centers, the need for IT would continue to grow, and this growth might ultimately lead to an increase in total data center costs, despite overall per unit cost reductions. In addition, after the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department reported achieving a total savings of $102.30 million and reported plans to save an additional $109.50 million in savings for fiscal year 2020. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor the department's efforts through fiscal year 2020 to address the recommendation.

    Recommendation: The Secretary of Defense should identify additional savings opportunities to achieve the targets for data center-related cost savings established under DCOI by OMB. (Recommendation 4)

    Agency Affected: Department of Defense

  5. Status: Open

    Comments: The Department of Defense is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department subsequently reported meeting its target for server utilization. However, the department also reported that it had not yet met its target for the virtualization metric and advanced energy metering. We will continue to monitor the department's efforts to address the recommendation.

    Recommendation: The Secretary of Defense should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 5)

    Agency Affected: Department of Defense

  6. Status: Open

    Comments: In comments on our report, the Department of Energy (Energy) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. The department subsequently reported meeting its closure target for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Energy's progress in implementing this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Energy should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 6)

    Agency Affected: Department of Energy

  7. Status: Open

    Comments: The Department of Energy (Energy) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. The department subsequently reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Energy's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Energy should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 7)

    Agency Affected: Department of Energy

  8. Status: Open

    Comments: The Department of Health and Human Services (HHS) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. The department subsequently reported meeting its closure target for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor HHS's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of the Department of Health and Human Services (HHS) should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 8)

    Agency Affected: Department of Health and Human Services

  9. Status: Open

    Comments: The Department of Health and Human Services (HHS) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. Subsequently, the department reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor HHS's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of HHS should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 9)

    Agency Affected: Department of Health and Human Services

  10. Status: Open

    Comments: In comments on our report, the Department of Homeland Security (DHS) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. Subsequently, the department reported meeting its closure target for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor DHS's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of the Department of Homeland Security (DHS) should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 10)

    Agency Affected: Department of Homeland Security

  11. Status: Open

    Comments: In comments on our report, The Department of Homeland Security (DHS) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. The department subsequently reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor DHS's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of DHS should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 11)

    Agency Affected: Department of Homeland Security

  12. Status: Open

    Comments: The Department of the Interior (Interior) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. Subsequently, the department reported meeting its closure goal for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Interior's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Interior should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 12)

    Agency Affected: Department of the Interior

  13. Status: Open

    Comments: The Department of Interior (Interior) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center related cost savings targets. Subsequently, the department reported achieving $0.2 million in data center-related cost savings and planned to save an additional $0.5 million in fiscal year 2020. We will continue to monitor the department's efforts through fiscal year 2020 to address the recommendation.

    Recommendation: The Secretary of Interior should take action to meet the data center-related cost savings established under DCOI by OMB. (Recommendation 13)

    Agency Affected: Department of the Interior

  14. Status: Open

    Comments: The Department of Interior (Interior) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. The department subsequently reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Interior's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Interior should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 14)

    Agency Affected: Department of the Interior

  15. Status: Open

    Comments: In comments on our report, the Department of Justice (Justice) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. The department subsequently reported meeting its targets for the virtualization and advanced energy metering metrics. However, the department did not have an established target for the server utilization metric. Justice stated that, due to OMB issuance of the revised DCOI guidance and metrics, the department had not developed a baseline and target for server utilization. Once it can track server utilization for a few reporting periods, the department stated that it will finalize its definition for underutilized severs and establish an appropriate target for the metric. We will continue to monitor the department's progress in implementing this recommendation.

    Recommendation: The Attorney General should take action to meet the data center optimization metric targets established for Justice under DCOI by OMB. (Recommendation 15)

    Agency Affected: Department of Justice

  16. Status: Open

    Comments: The Department of Labor (Labor) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. Subsequently, the department reported meeting its target for the server utilization metric. However, the department had not yet met its targets for the advanced energy metering and virtualization metrics. We will continue to monitor Labor's progress in implementing this recommendation.

    Recommendation: The Secretary of the Department of Labor (Labor) should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 16)

    Agency Affected: Department of Labor

  17. Status: Open

    Comments: In comments on our report, the Department of State (State) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center optimization closure target. The department subsequently reported meeting its closure goal for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor State's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of State should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 17)

    Agency Affected: Department of State

  18. Status: Open

    Comments: In comments on our report, the Department of State (State) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. Subsequently, the department reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor State's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of State should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 18)

    Agency Affected: Department of State

  19. Status: Open

    Comments: In comments on our report, the Department of Transportation (Transportation) neither agreed nor disagreed with the recommendation and has begun taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established a new data center closure target. The department subsequently reported meeting its closure goal for fiscal year 2019. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor Transportation's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Secretary of Transportation should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 19)

    Agency Affected: Department of Transportation

  20. Status: Open

    Comments: The Department of Transportation (Transportation) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. Subsequently, the department reported meeting its target for server utilization. However, the department had not yet met its targets for the advanced energy metering and virtualization metrics. We will continue to monitor Transportation's progress in implementing this recommendation.

    Recommendation: The Secretary of Transportation should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 20)

    Agency Affected: Department of Transportation

  21. Status: Open

    Comments: The Department of Treasury (Treasury) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the department established new data center optimization targets. The department subsequently reported meeting its target for server utilization. However, the department had not yet met its targets for the advanced energy metering and virtualization metrics. We will continue to monitor Treasury's progress in implementing this recommendation.

    Recommendation: The Secretary of Treasury should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 21)

    Agency Affected: Department of the Treasury

  22. Status: Open

    Comments: VA agreed with our recommendation and, as of January 2020, the department reported that it had closed 16 data centers to meet its fiscal year 2019 closure target. To fully implement this recommendation, VA will need to demonstrate sustained implementation progress over time, including meeting its fiscal year 2020 data center closure target.

    Recommendation: The Secretary of the Department of Veterans Affairs (VA) should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 22)

    Agency Affected: Department of Veterans Affairs

  23. Status: Open

    Comments: VA agreed with our recommendation and, as of January 2020, the department reported that it had met its fiscal year 2019 cost savings target. To fully implement this recommendation, VA will need to demonstrate sustained implementation progress over time, including meeting its fiscal year 2020 data center cost savings target.

    Recommendation: The Secretary of VA should take action to meet the data center-related cost savings established under DCOI by OMB. (Recommendation 23)

    Agency Affected: Department of Veterans Affairs

  24. Status: Open

    Comments: VA agreed with our recommendation and, as of January 2020, the department reported that it had met its fiscal year 2019 targets for three of the four data center optimization metrics tracked by the Office of Management and Budget (OMB). To fully implement this recommendation, VA will need to meet all four of OMB's metrics, and also demonstrate sustained implementation progress over time by continuing to meet the four metrics across fiscal years.

    Recommendation: The Secretary of VA should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 24)

    Agency Affected: Department of Veterans Affairs

  25. Status: Open

    Comments: The Environmental Protection Agency (EPA) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established a new data center closure target. EPA subsequently reported that it based its three planned closures for fiscal year 2019 on the data center definition applicable while developing its fiscal year 2019 DCOI strategic plan. However, when OMB updated its data center guidance it changed the definition of a data center, and as a result, the three facilities EPA planned to close no longer qualified as data centers. Further, EPA did not have plans to close any additional data centers. While EPA reported to us that it completed the planned closures, the three facilities did not represent what OMB now considers a data center, and so, EPA did not report the closures in its data center inventory update. However, we acknowledge that EPA closed the facilities identified in its April 2019 plan and did not plan to close any data centers that met OMB's new definition, meaning that the agency met its revised fiscal year 2019 goal of zero closures. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor EPA's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Administrator of the Environmental Protection Agency (EPA) should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 25)

    Agency Affected: Environmental Protection Agency

  26. Status: Open

    Comments: The Environmental Protection Agency (EPA) is taking action to implement our recommendation. The agency established new data center optimization targets after the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019. Subsequently, the agency reported meeting its targets for the advanced energy metering and server utilization metrics. However, the agency had not yet met its target for the virtualization metric. We will continue to monitor EPA's progress in implementing this recommendation.

    Recommendation: The Administrator of EPA should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 26)

    Agency Affected: Environmental Protection Agency

  27. Status: Closed - Implemented

    Comments: The General Services Administration (GSA) took action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. In March 2020, we found that the agency reported that it had no agency-owned data centers and therefore no basis to report progress against OMB's optimization metrics. The IT Dashboard also reports that the agency's progress against these metrics is complete and no further work will be required in the optimization metric area. By taking steps to close all agency-owned data centers, GSA has effectively implemented our recommendation and is better able to support OMB's goals for the data center optimization initiative.

    Recommendation: The Administrator of the General Services Administration (GSA) should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 27)

    Agency Affected: General Services Administration

  28. Status: Open

    Comments: In comments on our report, the National Aeronautics and Space Administration (NASA) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. The agency subsequently reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor NASA's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Administrator of the National Aeronautics and Space Administration should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 28)

    Agency Affected: National Aeronautics and Space Administration

  29. Status: Open

    Comments: The National Science Foundation (NSF) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. Subsequently, the agency reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor NSF's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Director of the National Science Foundation should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 29)

    Agency Affected: National Science Foundation

  30. Status: Open

    Comments: The Nuclear Regulatory Commission (NRC) is taking action to implement our recommendation. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. The agency subsequently reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor NRC's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Chairman of the Nuclear Regulatory Commission should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 30)

    Agency Affected: Nuclear Regulatory Commission

  31. Status: Open

    Comments: In comments on our report, The Office of Personnel Management (OPM) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established a new data center-related cost savings target. Subsequently, the agency reported meeting its fiscal year 2019 target of $7.65 million and planned to save an additional $7.65 million in fiscal year 2020. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor OPM's progress in implementing this recommendation through fiscal year 2020.

    Recommendation: The Director of the Office of Personnel Management (OPM) should take action to meet the data center-related cost savings established under DCOI by OMB. (Recommendation 31)

    Agency Affected: Office of Personnel Management

  32. Status: Open

    Comments: In comments on our report, the Office of Personnel Management (OPM) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. The agency subsequently reported meeting its targets for the virtualization and server utilization metrics. However, it had not met its target for advanced energy metering. We will continue to monitor OPM's progress in implementing this recommendation.

    Recommendation: The Director of OPM should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 32)

    Agency Affected: Office of Personnel Management

  33. Status: Open

    Comments: In comments on our report, the Small Business Administration (SBA) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. Subsequently, the agency reported meeting its target for server utilization. However, the agency had not yet met its targets for the advanced energy metering and virtualization metrics. We will continue to monitor SBA's progress in implementing this recommendation.

    Recommendation: The Administrator of the Small Business Administration should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 33)

    Agency Affected: Small Business Administration

  34. Status: Open

    Comments: In comments on our report, the Social Security Administration (SSA) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established a new data center-related cost savings target. The agency subsequently reported meeting its fiscal year 2019 cost savings target of $0. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor SSA's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Commissioner of the Social Security Administration (SSA) should take action to meet the data center-related cost savings established under DCOI by OMB. (Recommendation 34)

    Agency Affected: Social Security Administration

  35. Status: Open

    Comments: In comments on our report, the Social Security Administration (SSA) agreed with our recommendation and began taking action to implement it. After the Office of Management and Budget (OMB) released the updated Data Center Optimization Initiative policy in June 2019, the agency established new data center optimization targets. Subsequently, the agency reported meeting its targets for the virtualization, advanced energy metering, and server utilization metrics. However, given the short time to evaluate implementation efforts between when OMB released the updated policy in June 2019 and the end of fiscal year 2019, we will continue to monitor SSA's efforts to implement this recommendation through fiscal year 2020.

    Recommendation: The Commissioner of SSA should take action to meet the data center optimization metric targets established under DCOI by OMB. (Recommendation 35)

    Agency Affected: Social Security Administration

  36. Status: Closed - Implemented

    Comments: In comments on our report, the United States Agency for International Development (USAID) agreed with our recommendation and took action to implement it. In March 2020, we found that the agency reported that it had no agency-owned data centers. By taking steps to close all agency-owned data centers, GSA has effectively implemented our recommendation and is better able to support OMB's goals for the data center optimization initiative.

    Recommendation: The Administrator of the U.S. Agency for International Development should take action to meet the data center closure targets established under DCOI by OMB. (Recommendation 36)

    Agency Affected: United States Agency for International Development

 

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