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Aviation Security: TSA Uses a Variety of Methods to Secure U.S.-bound Air Cargo, but Could Do More to Assess Their Effectiveness

GAO-19-162 Published: Nov 28, 2018. Publicly Released: Nov 28, 2018.
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Fast Facts

How does the TSA ensure that explosives aren't hidden in the cargo holds of commercial aircraft? One part of the effort is inspecting passenger and cargo airlines, for example, to see how they screen cargo. Another is assessing security at foreign airports.

Our analysis of 2012-2017 data shows TSA found violations related to air cargo security in

16% of its airline inspections

25% of its foreign airport assessments

TSA has taken actions to resolve most of the violations and is working on the remainder. We recommended that TSA establish measures to better assess the effectiveness of its efforts.

Air Carriers Transport Billions of Pounds of Cargo into the United States Each Year

This is a photo of an air carrier being loaded with cargo.

This is a photo of an air carrier being loaded with cargo.

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Highlights

What GAO Found

The Transportation Security Administration (TSA) inspects air carriers and assesses foreign airports to help ensure the security of U.S.-bound air cargo.

  • Air carrier inspections. GAO observed 17 air carrier inspections and found that TSA inspectors consistently followed TSA procedures. Further, GAO's analysis of TSA data found air carriers were in full compliance with cargo security requirements in 84 percent of the nearly 5,000 cargo inspections conducted during fiscal years 2012 through 2017. TSA officials were able to resolve a majority of the violations identified during the inspection process.
  • Foreign airport assessments. GAO analysis of TSA data found that about 75 percent of the foreign airport assessments that TSA conducted during fiscal years 2012 through 2017 fully complied with international air cargo security standards. As of the end of 2017, foreign officials had addressed about 40 percent of the non-compliance issues. TSA continues to work with foreign officials to address the remaining non-compliance issues.

As of June 2018, TSA had recognized the national cargo security programs (NCSP) of the European Union and 12 other countries as commensurate with TSA's, and TSA uses a variety of mechanisms to monitor NCSP implementation. TSA's process for NCSP recognition, which is voluntary, involves comparing air cargo security requirements to TSA's and conducting visits to the countries to validate their use. Once TSA determines a program is commensurate with TSA's, it monitors NCSP implementation through regular air carrier inspections, foreign airport assessments, and dialog with government officials. TSA may decide not to recognize a country's NCSP but, instead, make recommendations for improving air cargo security. In countries where TSA has not recognized their NCSP, all U.S.-bound cargo is subject to TSA security requirements.

TSA's performance measures do not allow it to specifically determine the effectiveness of its efforts to secure U.S.-bound air cargo. For example, TSA measures whether foreign airports take actions to address all noncompliance issues identified during airport assessments, but such a broad measure could obscure progress made in resolving cargo-specific vulnerabilities. Similarly, TSA officials stated that they are developing a measure to gauge the effectiveness of air carrier inspections, but they do not plan to differentiate efforts to secure air cargo from those for securing passengers. Developing and monitoring outcome-based performance measures that separately account for cargo noncompliance issues and violations could help TSA better determine the extent to which its foreign airport assessments and air carrier inspections improve the security of U.S.-bound air cargo. In addition, TSA measures the number of countries it has recognized in the NCSP Recognition Program, but this metric does not address the effectiveness of the program. Developing and monitoring outcome-based performance measures for the NCSP Recognition Program would help TSA better determine whether the resources invested are yielding the intended results. This is a public version of a sensitive report issued in October 2018. Information that TSA deemed to be sensitive is omitted from this report.

Why GAO Did This Study

According to TSA, the federal agency responsible for securing the nation's civil aviation system, the introduction of explosive devices in air cargo shipments is a significant threat. To mitigate this threat, TSA is to review the security procedures carried out by all air carriers with U.S.-bound flights and at foreign airports servicing those air carriers. In addition, TSA assesses the commensurability of foreign countries' air cargo security programs.

GAO was asked to evaluate TSA's progress in assessing and mitigating air cargo security risks. This report addresses (1) steps TSA takes to help ensure that U.S-bound air cargo is secure, (2) the status of TSA's efforts to recognize and monitor foreign governments' air cargo security programs, and (3) the extent to which TSA measures the effectiveness of its efforts to secure U.S.-bound air cargo. GAO reviewed TSA policies and procedures, analyzed TSA program data, observed a nongeneralizable sample of 17 air carrier inspections at two foreign airports (selected based on high air cargo volume and other factors), and interviewed TSA, foreign government, and air carrier representatives.

Recommendations

GAO is recommending that TSA develop and monitor outcome-based performance measures to assess the effectiveness of (1) the cargo portion of foreign airport assessments, (2) air carrier cargo inspections, and (3) the NCSP Recognition Program. TSA concurred with the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Transportation Security Administration The Administrator of TSA should instruct Global Strategies to develop and monitor outcome-based performance measures for determining the effectiveness of the cargo portion of its foreign airport assessments. (Recommendation 1)
Closed – Implemented
TSA officials developed a tool that allows TSA to differentiate between the resolution of vulnerabilities specific to cargo from other areas of TSA's foreign airport assessments. According to TSA officials, they are using this tool to inform its performance measure tracking vulnerabilities identified during foreign airport assessments, with the objective of tracking and closing all identified vulnerabilities. TSA officials stated that they use the tool to track cargo and other vulnerabilities identified during foreign airport assessments real time and that they first formally reported the results internally in July 2019. They are required to report the results of the performance measure semiannually, according to these officials. By implementing the vulnerability resolution tool and using it to monitor its foreign airport assessment performance measure, TSA can better determine the effectiveness of the cargo portions of its foreign airport assessments and whether they are improving the security of U.S.-bound air cargo. On the basis of TSA taking these actions, we consider the intent of the recommendation to be met and are changing the status of this recommendation to "Closed-Implemented."
Transportation Security Administration The Administrator of TSA should instruct Global Strategies to differentiate the extent to which air carriers correct violations related to cargo from those related to passengers as it develops outcome-based performance measures for its air carrier inspection program, and monitor any measure it develops. (Recommendation 2)
Closed – Implemented
TSA developed a semiannual performance measure to track open air carrier findings with the objective of closing all of them. According to TSA officials, they began monitoring and reporting on the performance measure in the third quarter of fiscal year 2019. Further, TSA modified the tool it uses to track air carrier inspections so that it can differentiate cargo findings from all other finding areas. TSA officials stated that the modified tool and the performance measure will help ensure that TSA is monitoring and reporting on all international air carrier findings, to include cargo vulnerabilities; and tracks these findings to ensure air carriers have taken action to address any identified vulnerabilities. By taking these steps, TSA can better determine the effectiveness of the cargo portions of its foreign airport assessments and the extent to which TSA is improving the security of U.S.-bound air cargo. On the basis of TSA taking these actions, we consider the intent of the recommendation to be met and are changing the status of this recommendation to "Closed-Implemented."
Transportation Security Administration The Administrator of TSA should instruct Global Strategies to develop and monitor output and outcome-based performance measures for determining the effectiveness of its NCSP Recognition Program. (Recommendation 3)
Closed – Implemented
In response to our recommendation, TSA developed a Recognitions Performance Management Plan that establishes strategic goals, objectives, associated activities, outputs, and outcomes. Each objective also has key performance indicators, such as the number of outcomes TSA accomplishes for each recognized country, as outlined in the International Recognition Operational Implementation Plan (e.g., the number of TSA recommendations the host government integrates into its air cargo security program, or the number of onsite validations TSA completed to assess program implementation). In March 2020, TSA reported that it began implementing and tracking metrics based on its fiscal year 2020 Operational Implementation Plan on October 1, 2019 and provided us with documentation of its tracking mechanism. TSA also provided us with its fiscal year 2018 and 2019 National Cargo Security Program (NCSP) aggregate performance report, which documents key milestones and achievements for each objective, by country. By taking these steps, TSA is able to better assess the effectiveness of the NCSP program and whether the resources it has invested are yielding their intended results. We believe that the actions that TSA has taken, as outlined above, are sufficient for changing the status of this recommendation from "Open" to "Closed-Implemented."

Full Report

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Topics

Air cargoAir cargo securityAirportsAntiterrorismAviation securityCargo screeningCargo securityCombating terrorismCounterterrorismForeign governmentsHomeland securityPerformance measurementTerrorismTransportation security