Skip to main content

Information Technology: Department of Veterans Affairs Faces Ongoing Management Challenges

GAO-11-663T Published: May 11, 2011. Publicly Released: May 11, 2011.
Jump To:
Skip to Highlights


The use of information technology (IT) is crucial to helping the Department of Veterans Affairs (VA) effectively serve the nation's veterans, and the department has expended billions of dollars annually over the last several years to manage and secure its information systems and assets. VA has, however, experienced challenges in managing its IT. GAO has previously highlighted VA's weaknesses in managing and securing its information systems and assets. GAO was asked to testify on its past work on VA's weaknesses in managing its IT resources, specifically in the areas of systems development, information security, and collaboration with the Department of Defense (DOD) on efforts to meet common health system needs.

Full Report

Office of Public Affairs


Electronic health recordsInformation securityInformation systemsInformation technologyRecords managementRisk managementStrategic planningSystem softwareSystems designSystems managementSystems testingSystems development