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VA Health Care: More Outpatient Rehabilitation Services for Blind Veterans Could Better Meet Their Needs

GAO-04-996T Published: Jul 22, 2004. Publicly Released: Jul 22, 2004.
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Highlights

In fiscal year 2003, the Department of Veterans Affairs (VA) estimated that about 157,000 veterans were legally blind, and about 44,000 of these veterans were enrolled in VA health care. The Chairman of the Subcommittee on Health, House Veterans' Affairs Committee, and the Ranking Minority Member, Senate Veterans' Affairs Committee expressed concerns about VA's rehabilitation services for blind veterans. GAO reviewed (1) the availability of VA outpatient blind rehabilitation services, (2) whether legally blind veterans benefit from VA and non-VA outpatient services, and (3) what factors affect VA's ability to increase veterans' access to blind rehabilitation outpatient services. GAO reviewed VA's blind rehabilitation policies; interviewed officials from VA, the Blinded Veterans Association, state and private nonprofit agencies, and visited five Blind Rehabilitation Centers (BRC).

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Veterans Affairs The Secretary of Veterans Affairs should direct the Under Secretary for Health to issue, as soon as possible in fiscal year 2005, a uniform standard of care policy that ensures that a broad range of inpatient and outpatient blind rehabilitation services are more widely available to legally blind veterans.
Closed – Implemented
On October 20, 2006, VA's Acting Under Secretary for Health signed a VHA Executive Decision Memorandum (EDM) setting aside resources to improve low vision and blind rehabilitation care for veterans. Three levels of service were funded by the EDM: Intermediate Low Vision Care, Advanced Ambulatory Low Vision Care, and Outpatient Blind Rehabilitation. Each VA network was required to implement a plan for the provision of services for veterans with impaired visual acuity and blindness. VA's 10 existing inpatient blind rehabilitation centers would continue to provide intensive eye care programs, but each network would also provide outpatient-based blind rehabilitation care. VA reported in July 2007, that it is continuing to implement a comprehensive nationwide rehabilitation system for veterans and active duty personnel with visual impairments. A review team composed of staff from the Blind Rehabilitation Service and the Visual Impairment Advisory Board are working with the VISNs to establish implementation plans--plans are completed for 19 VISNs at this time.

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Topics

Data collectionData integrityHealth care facilitiesPerformance measuresProgram managementRehabilitation programsStatistical dataVeteransVeterans benefitsVisual impairmentsPolicies and procedures