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U.S. Postal Service: Status of Inspector General's Recommendations on the Supplier Diversity Program

GAO-04-57R Published: Oct 06, 2003. Publicly Released: Nov 05, 2003.
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Highlights

This report supplements our previous report responding to a Congressional request for current information on the representation of minorities and women at the U.S. Postal Service (USPS). USPS's program to attract and award contracts to small, minority, and women-owned businesses is referred to as supplier diversity. In recent years, the USPS Office of Inspector General (OIG) has questioned the reliability of data related to the Supplier Diversity Program, such as the dollar value of contracts awarded to small, minority, and women-owned businesses. In a September 2001 report, the OIG made nine recommendations that it said would improve the reliability of this data. Our objective was to determine the status of USPS efforts to address the recommendations contained in the OIG report. To address our objective, we obtained, reviewed, and analyzed documentation from USPS and interviewed USPS and OIG officials concerning the status of these recommendations.

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Data collectionPerformance measuresPostal serviceProgram evaluationSmall businessData integrityLabor forceLabor statisticsMinoritiesWomenPostal service employeesStatistical data