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Program Evaluation: An Evaluation Culture and Collaborative Partnerships Help Build Agency Capacity

GAO-03-454 Published: May 02, 2003. Publicly Released: May 02, 2003.
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Agencies are increasingly asked to demonstrate results, but many programs lack credible performance information and the capacity to rigorously evaluate program results. To assist agency efforts to provide credible information, GAO examined the experiences of five agencies that demonstrated evaluation capacity in their performance reports: the Administration for Children and Families (ACF), the Coast Guard, the Department of Housing and Urban Development (HUD), the National Highway Traffic Safety Administration (NHTSA), and the National Science Foundation (NSF).

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Agency evaluationEvaluation criteriaEvaluation methodsInternal controlsProgram evaluationPerformance measuresU.S. Coast GuardAgency evaluationsFederal agenciesData collection