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Human Capital: OPM Can Better Assist Agencies in Using Personnel Flexibilities

GAO-03-428 Published: May 09, 2003. Publicly Released: Jun 09, 2003.
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Highlights

Congressional requesters asked GAO to provide information on actions that the Office of Personnel Management (OPM) has taken to facilitate the effective use of human capital flexibilities throughout the federal government and what additional actions OPM might take in this regard. These flexibilities represent the policies and practices that an agency has the authority to implement in managing its workforce.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Office of Personnel Management Given the importance of the effective use of flexibilities as a critical part of improved human capital management within the federal government and consistent with OPM's ongoing efforts in this regard, the Director of OPM should review existing OPM regulations and guidance to determine whether they provide agencies with needed flexibility while also incorporating protection for employees.
Closed – Implemented
According to OPM officials, OPM reviewed existing regulations and guidance when it proposed draft regulations in a number of areas. For example, in January 2005, OPM proposed draft regulations to streamline the procedures for appointing individuals with disabilities. In March 2005, OPM proposed draft regulations on the student employment program to give agencies more flexibility in recruiting and retaining talented students for federal jobs and also allow students to credit time spent on structured, non-federal internships toward the requirements for conversion to permanent federal jobs. In July 2006, OPM proposed revisions to dual compensation regulations to provide agencies greater flexibility in waiving the offsetting of salary for re-employed annuitants.
Office of Personnel Management Given the importance of the effective use of flexibilities as a critical part of improved human capital management within the federal government and consistent with OPM's ongoing efforts in this regard, the Director of OPM should work with and through the new Chief Human Capital Officers Council to more thoroughly research, compile, and analyze information on the effective and innovative use of human capital flexibilities and more fully serve as a clearinghouse in sharing and distributing information about when, where, and how the broad range of flexibilities are being used, and should be used, to help agencies meet their human capital management needs.
Closed – Implemented
In 2004 and early 2005, OPM conducted training and informational sessions for the Chief Human Capital Officers (CHCO) Council and federal agencies through numerous Federal Executive Boards, most notably on federal hiring flexibilities. In January 2005, OPM launched a web-based tool (Federal Hiring Flexibilities Resource Center) to assist agency officials in determining the appropriate hiring flexibilities to use given their specific situations. In March 2006, OPM issued additional guidance to agencies on the use of category rating, an alternative ranking and selection procedure used to increase the number of qualified applicants from which a selecting official can choose while also preserving veterans' preference. In August 2006, OPM increased the involvement and attendance of key federal human resources staff in the CHCO Training Academy, which provides a forum to share, discuss, and learn about best practices in the federal human capital arena. In 2007, OPM plans to issue a report based on a survey of managers and human resources officials at eight federal agencies on issues related to the use and effectiveness of federal hiring flexibilities. OPM plans to brief the CHCO Council on the results of the study with the goal of sharing and distributing best practices across federal agencies.
Office of Personnel Management Given the importance of the effective use of flexibilities as a critical part of improved human capital management within the federal government and consistent with OPM's ongoing efforts in this regard, the Director of OPM should continue to identify additional personnel flexibilities needed to better manage the federal workforce and then develop and build consensus of needed legislation.
Closed – Implemented
OPM has taken action to identify additional personnel flexibilities needed to better manage the federal workforce and has worked to develop and build consensus for needed legislation. In 2005, OPM included a number of hiring and recruitment flexibilities in the proposed Working for America Act. According to OPM, provisions in the act relating to proposed flexibilities included the ability of agencies to use new appointing authorities. In March 2007, OPM submitted proposed legislation to authorize federal agencies to employ retired federal employees on a limited basis without offset of annuity from salary.

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Topics

Federal employeesHuman capitalHuman capital managementLabor forcePersonnel managementStaff utilizationStrategic planningHuman resources managementFederal agenciesFederal hiring