INS Staffing Levels

FPCD-81-67 Published: Aug 20, 1981. Publicly Released: Aug 25, 1981.

Highlights

GAO was asked to review the staffing levels for the Immigration and Naturalization Service (INS); the allocation of INS staff to the regional, district, and headquarters offices; and the lack of an adequate work measurement system in INS.

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Topics

Human Capital

Cost controlStaff utilizationLaw enforcement agenciesOvertime compensationPerformance measuresProductivity in governmentReductions in forceWork measurementPersonnel ceilingsImmigration