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A study was made to determine the problems encountered by agencies in acquiring and using database management system (DBMS) technology and what impact DBMS technology has had on agency operations. The General Services Administration (GSA) is responsible for developing, implementing, and monitoring Government-wide policy for the acquisition, use, and management of automatic data processing (ADP) resources. The Department of Commerce, primarily through the National Bureau of Standards, is responsible for providing scientific and technological advisory services and for developing Federal Information Processing Standards. The DBMS will provide: ability to better respond to changing information needs; effective support of on-line access to a database from remote terminals for data retrieval or processing; ability to develop programs in response to ad hoc requests for information; and reduction in redundant data. Efficient and successful implementation of a DBMS requires careful planning, which should begin with a comprehensive evaluation of user information processing requirements.

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