District of Columbia: The District Has Not Adequately Planned for and Managed Its New Personnel and Payroll System

AIMD-00-19 Published: Dec 17, 1999. Publicly Released: Dec 17, 1999.
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Highlights

Pursuant to a congressional request, GAO reviewed the District of Columbia's management of the development of the Comprehensive Automated Personnel and Payroll System (CAPPS), focusing on whether the District has effectively planned and managed CAPPS.

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Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to develop and maintain a risk management plan.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to develop a requirements baseline and obtain agreement between the program office and the system users.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to implement a configuration control process to control and document further modifications being made to CAPPS. The process should: (1) clearly define and assess the effects of modifications on future product upgrades before the modification is approved; (2) clearly document the software products that are placed under configuration management; and (3) maintaining the integrity and traceability of the configuration throughout the system life cycle.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to develop and implement a life cycle support plan, assign responsibility for life-cycle maintenance, and develop an estimate of maintenance and operation costs for CAPPS.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to develop and implement a security plan based on a realistic risk assessment of CAPPS security vulnerabilities.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.
Office of the Chief Financial Officer So that the District implements effective processes and controls for maintaining, operating, and protecting CAPPS, the Chief Financial Officer should direct the CAPPS program office to develop a centralized file for contract task orders and other contract documentation related to CAPPS.
Closed - Implemented
Given the magnitude of technical and management deficiencies experienced in planning and developing the Comprehensive Automated Personnel and Payroll System, including those identified and reported on by the DC Inspector General and two GAO reports, the DC Chief Financial Officer decided to terminate any further development of the system in August 2000.

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