Improvements Needed in Financial Management of GSA's Teleprocessing Services Program
AFMD-83-8
Published: Dec 09, 1982. Publicly Released: Dec 09, 1982.
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Highlights
GAO reported on the financial management of the General Services Administration's (GSA) Teleprocessing Services Program and considered: (1) how well GSA administers the single billing method used under the schedule contracts; (2) what impact the single billing method has on the Automated Data Processing (ADP) Revolving Fund; and (3) how well user agencies conduct financial accounting, verification, and certification of invoices for teleprocessing services.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| General Services Administration | The Administrator of General Services should develop an alternative, cost effective method, such as an automated system, that would support the single billing workload. |
Closed – Not Implemented
GSA conducted a study to automate the single billing workload but found that a least cost alternative was still too high and that it was not feasible to automate just the billing system. Therefore, the agency canceled addressing the recommendation. However, a larger task has been undertaken to automate the entire multiple awards schedule and include the billing system.
|
| General Services Administration | The Administrator of General Services should initiate action to lessen the lag time in rebilling agencies for teleprocessing services and impose penalties for noncompliance with the Teleprocessing Services Program multiple award schedule contract terms. |
Closed – Implemented
GSA designed an automated system called the Combined Billing Generator System to monitor the rebilling of agencies for the Teleprocessing Services Program. It has the capability to bill agencies on a more frequent basis which will reduce the lag time.
|
| General Services Administration | The Administrator of General Services should issue detailed instructions on the most effective means of verifying Teleprocessing Services Program invoices. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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Topics
Billing proceduresCollection proceduresFinancial managementFines (penalties)Internal controlsMultiple award procurementIT acquisitionsElectronic data processingData processingFederal agency accounting systems