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Highlights

In response to a congressional request, GAO reviewed the management of office automation in the Federal Government.

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Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the Secretary of the Navy to designate a central group with responsibility for coordinating efforts to plan, develop, and implement office automation.
Closed - Implemented
Please call 202/512-6100 for information.
Department of the Navy The Secretary of Defense should direct the Secretary of the Navy to designate a central group with responsibility for coordinating efforts to plan, develop, and implement office automation.
Closed - Implemented
Please call 202/512-6100 for information.
General Services Administration The Administrator of General Services should issue "how to" management guidelines for the agencies that provide criteria on planning, developing, managing, and evaluating office automation systems. These guidelines should be periodically reviewed and updated on the basis of new technological developments in office automation. They should also be approved by OMB before being released.
Closed - Implemented
Please call 202/512-6100 for information.
General Services Administration The Administrator of General Services should establish a forum of agency managers to exchange information and experiences on their past, current, and planned office automation efforts.
Closed - Implemented
Please call 202/512-6100 for information.
National Aeronautics and Space Administration The Administrator of the National Aeronautics and Space Administration should establish a central group with responsibility for coordinating efforts to plan, develop, and implement office automation.
Closed - Implemented
Please call 202/512-6100 for information.
Department of Agriculture The Secretary of Agriculture should direct the Chief of the Forest Service designate a central group within the Forest Service with responsibility for coordinating efforts to plan, develop, and implement office automation.
Closed - Implemented
Please call 202/512-6100 for information.
Forest Service The Secretary of Agriculture should direct the Chief of the Forest Service designate a central group within the Forest Service with responsibility for coordinating efforts to plan, develop, and implement office automation.
Closed - Implemented
Please call 202/512-6100 for information.
Department of Labor The Secretary of Labor should hold the Directorate of Information Technology accountable for providing strong central leadership of office automation throughout the Department.
Closed - Implemented
Please call 202/512-6100 for information.

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