Proceedings of a Roundtable Discussion on Product Quality--Japan vs. the United States, Tuesday, August 19, 1980

At the request of the Subcommittee on Trade, House Committee on Ways and Means, the General Accounting Office (GAO) began studying Japanese approaches to product quality and comparing them to approaches typically followed by American firms. As part of that effort, a 1-day round table discussion was convened at GAO where 15 well-informed representatives from industry, labor, academia, and Government participated, along with the then Chairman of the Subcommittee on Trade, the Comptroller General of the United States and several congressional staff members. The full day's transcript is contained in this document.