Veterans Affairs:
Accessibility of Outpatient Care at VA Medical Centers
T-HRD-93-29: Published: Jul 21, 1993. Publicly Released: Jul 21, 1993.
Additional Materials:
- Full Report:
Contact:
GAO discussed veterans' access to outpatient care at Department of Veterans Affairs' (VA) medical centers. GAO noted that: (1) veterans with similar medical conditions or economic status receive care at some centers but not at others; (2) VA medical centers' interpretations and use of statutory eligibility and rationing criteria varies widely; (3) medical center staff rely primarily on subjective judgments when deciding who is eligible for outpatient care due to inadequate VA guidance; and (4) medical center staff make rationing decisions based on locally-developed policies.
Sep 30, 2020
-
VA Health Care:
Additional Steps Could Help Improve Community Care Budget EstimatesGAO-20-669: Published: Sep 30, 2020. Publicly Released: Sep 30, 2020. -
Veterans Community Care Program:
Improvements Needed to Help Ensure Timely Access to CareGAO-20-721T: Published: Sep 30, 2020. Publicly Released: Sep 30, 2020.
Sep 28, 2020
-
Veterans Community Care Program:
Improvements Needed to Help Ensure Timely Access to CareGAO-20-643: Published: Sep 28, 2020. Publicly Released: Sep 28, 2020.
Sep 21, 2020
-
VA Disability Benefits:
VA Should Continue to Improve Access to Quality Disability Medical Exams for Veterans Living AbroadGAO-20-620: Published: Sep 21, 2020. Publicly Released: Sep 21, 2020.
Sep 16, 2020
-
VA Acquisition Management:
COVID-19 Response Strains Supply Chain While Modernization Delays ContinueGAO-20-716T: Published: Sep 16, 2020. Publicly Released: Sep 16, 2020.
Sep 9, 2020
-
Veteran Suicide:
VA Needs Accurate Data and Comprehensive Analyses to Better Understand On-Campus SuicidesGAO-20-664: Published: Sep 9, 2020. Publicly Released: Sep 9, 2020.
Aug 21, 2020
-
Veteran Federal Employment:
OPM and Agencies Could Better Leverage Data to Help Improve Veteran Retention RatesGAO-20-592: Published: Jul 22, 2020. Publicly Released: Aug 21, 2020.
Jul 29, 2020
-
VA Health Care:
VA Needs to Continue to Strengthen Its Oversight of Quality of State Veterans HomesGAO-20-697T: Published: Jul 29, 2020. Publicly Released: Jul 29, 2020. -
VA Research:
Opportunities Exist to Strengthen Partnerships and Guide Decision-Making with Nonprofits and Academic AffiliatesGAO-20-570: Published: Jul 29, 2020. Publicly Released: Jul 29, 2020.
Jul 15, 2020
-
Sexual Harassment:
Inconsistent and Incomplete Policies and Information Hinder VA's Efforts to Protect EmployeesGAO-20-387: Published: Jun 15, 2020. Publicly Released: Jul 15, 2020.
Looking for more? Browse all our products here

Explore our Key Issues on Veterans