Tax Administration:
IRS' New Business Vision
T-GGD-94-58: Published: Nov 17, 1993. Publicly Released: Nov 17, 1993.
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GAO discussed the Internal Revenue Service's (IRS) plans to change its business operations, focusing on its: (1) new business vision; (2) efforts to increase electronically-filed tax returns; and (3) retention and redeployment of staff. GAO noted that: (1) the new IRS business vision incorporates concepts such as a single IRS contact for taxpayers trying to solve problems, expanded electronic filing, and return-free filing; (2) the new IRS business vision involves shifting from a paper-based to an electronic tax processing system, consolidating telephone assistance operations into fewer locations, and developing a readily available database containing all pertinent account information; (3) IRS has also considered some form of return-free filing; (4) these business concepts should improve taxpayer service at less cost to the government and result in substantial organizational restructuring; (5) increased electronic-filing of returns will decrease costs and processing times, and increase accuracy; (6) IRS is considering proposing legislation that would require certain taxpayers to file electronically and authorize alternatives to paper signatures; (7) IRS has developed a strategy to make electronic filing accessible to more taxpayers; and (8) IRS has promised to retrain its current staff to handle electronic tax processing, but its staffing needs are changing as its plans evolve.
Jan 30, 2018
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Tax Fraud and Noncompliance:
IRS Can Strengthen Pre-refund Verification and Explore More UsesGAO-18-224: Published: Jan 30, 2018. Publicly Released: Jan 30, 2018.
Dec 20, 2017
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Tax Information Returns:
Shared Service Centers Generally Transmitted Federal Wage and Tax Data on Time for Tax Year 2016GAO-18-90R: Published: Nov 20, 2017. Publicly Released: Dec 20, 2017.
Dec 18, 2017
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Sales Taxes:
States Could Gain Revenue from Expanded Authority, but Businesses Are Likely to Experience Compliance CostsGAO-18-114: Published: Nov 16, 2017. Publicly Released: Dec 18, 2017.
Nov 30, 2017
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Tax Gap:
IRS Needs Specific Goals and Strategies for Improving ComplianceGAO-18-39: Published: Oct 31, 2017. Publicly Released: Nov 30, 2017.
Nov 28, 2017
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Identity Theft:
Improved Collaboration Could Increase Success of IRS Initiatives to Prevent Refund FraudGAO-18-20: Published: Nov 28, 2017. Publicly Released: Nov 28, 2017.
Sep 6, 2017
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Affordable Care Act:
IRS Should Mitigate Limitations of Data to Be Used for the Age and Gender Adjustment for the Tax on High-cost Health PlansGAO-17-661: Published: Sep 6, 2017. Publicly Released: Sep 6, 2017.
May 18, 2017
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Employment Taxes:
Timely Use of National Research Program Results Would Help IRS Improve Compliance and Tax Gap EstimatesGAO-17-371: Published: Apr 18, 2017. Publicly Released: May 18, 2017.
May 17, 2017
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Management Report:
Improvements Are Needed to Enhance the Internal Revenue Service's Internal Control over Financial ReportingGAO-17-454R: Published: May 17, 2017. Publicly Released: May 17, 2017.
Apr 27, 2017
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IRS Return Selection:
Improved Planning, Internal Controls, and Data Would Enhance Large Business Division Efforts to Implement New Compliance ApproachGAO-17-324: Published: Mar 28, 2017. Publicly Released: Apr 27, 2017.
Apr 26, 2017
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2017 Filing Season:
New Wage Verification Process Holds Promise but IRS Faced Implementation ChallengesGAO-17-525T: Published: Apr 26, 2017. Publicly Released: Apr 26, 2017.
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